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CSA Code Of Practice

The Credit Services Association (CSA) is the only national association in the
United Kingdom for companies active in the provision of services relating to the
recovery of debts, and has a history dating back to 1902, and in excess of 400 
members who represent 90% of the industry, employing 15,000 people, and at
any one time hold over £62 billion for collection, returning nearly £3 billion in
collections to the UK economy per annum. Further Information on the CSA can
be found at

The Debt Buyers & Sellers Group (DBSG) is a subsidiary group to the CSA,
working for the benefit of member businesses involved in buying or selling
debts. The main objectives of the CSA and DBSG are to improve practices and
efficiencies in the Industry; add integrity, structure and dignity to each of our
members’ business activities whilst protecting debtors; and to present a united
approach to those bodies that regulate our members’ activities.

As the industry continues to develop, the CSA and DBSG are pro-actively
helping members achieve best practice, and will continue to engage with
Regulators and lobby on behalf of members.

Click Here to view the CSA Code Of Practice

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